Tag Archives: loyalty

IWCE and more Feedback from You!

I wanted to let everyone know that I will be at the IWCE conference in March, 2015. I will be on the “Tower Safety and Regulatory Compliance” panel on March 17th, 2015, starting at 1PM local time. It is in Las Vegas at the convention center. Click on any of the BLUE words for more. There will be an impressive group who I am honored to share the stage with. I will be up there with Cory Crenshaw of Crenshaw Communications, Charles Ryan of Concept To Operations, Inc, Dr. Denis Boulais of Bytecan Pty Ltd, and Robert Johnson of Narda Safety Test Solutions. My track will be sponsored by AGL Magazine. If you can make sure you go to see what is happening with today’s wireless communications systems. I feel honored to be selected to be on the panel. So if you can think of anything I should be talking about, then let me know below.

Go to Wade4Wireless products page where I have product links.  and an audiobook for the  eBook. If it helps, download the free eBook for a SOW Overview for more information.The Scope of Work training, SOW training package,  I made for you to understand how the SOW will affect your payments and bottom line as well as the customer and safety requirements. The SOW is your key to getting paid and to defining change orders! Because you asked for an audio book I put the Tower Climbing: An Introduction in audio so you can listen while you’re driving or too busy to read! Hey, don’t forget to sign up for my monthly newsletter over there on the top right. > > >

OK, more feedback.

This is from Feedback on Drugs, Morons, and Steel.

Comment: I appreciate the comment about working on the beacon on top of a mast. Like so many other precarious situations on a tower, a small rail around the mast to stand on and one around the beacon to hook off on is easily designed and manufactured—-unless it is required to support a 5,000# load as OSHA requires.
On the drug issue, there are a very high percentage of tower hands that use drugs. There is an even higher percentage that drink excessively, but not on the job. If accurate statistics existed, which they don’t, they would reveal that there are very few fatalities caused by someone being high or drunk. There are more accidents attributed to stupid than intoxicants, and there are a lot of hands that are stupid even when they are sober.
I watched the video of you with Kelly Hill and I totally disagree with you on the use of capstans on a tower job. To begin with, you have to use a fiber rope with a capstan, not a wire rope. The statistics will show that there are numerous fatalities caused by ropes breaking, but not wire ropes. Fiber ropes are good for a tag-line or a trolley, but certainly not for hoisting loads up and down a tower. I can cite four accidents where ropes broke that caused the death of twelve people.
The accident you referred to where the five men were killed was the 2,000′ Senior Road project in Houston. The men were riding the top half of the FM mast dressed out with the panel FM antenna. I think the load got too close to the tower and hung up which caused the picking channel across the face to fail. The load fell and hit the guy wire causing the whole tower to come down. I was hired as an expert witness by the firm representing Harris is why I am so familiar with this accident.
Riding the winch line is safe!!! Much safer than free climbing and every job that requires the hoisting and lowering of antennas and/or mounts should be rigged with a wire rope.

Response: I called this guy and he is amazing. He is a big fan of winches, but only if you use cable versus rope. That is where I got the idea for the blogRope Versus Steel Cable for Hoists”. We also talked about my video with Kelly Hill of RCR and he mentioned that the thing he disagreed with was the way I mentioned the safety of the winches. I made it clear that only a larger hoist should be used for man loads and he agreed. Now, as far as the accidents go, he knew so much about many of them. I plan to talk to him more in the future.

This is feedback from “Are work schedules Killing the Wireless Field Worker? Yes!”

Comment: Wade;
Scheduling is most definitely a problem, and a serious one. Unless you have been there and suffered in extreme conditions, you cannot fully comprehend the difficulty in working in subfreezing temperatures in a 15 or so mph wind. When you are in the midst of work on one of these days, you cannot help but wonder why this job wasn’t scheduled two months earlier or two months later. And you are not receiving any additional compensation for your suffering, and if you so chose, you could be at home in a warm house with your family—-maybe sort of like the bodily orifice that scheduled this project.
When that anger starts building up inside, it doesn’t take much of a reason for a man to suggest to his boss to “just take this job and shove it.”
If you don’t have a foreman with great leadership skills to keep this project under control, which means leading, not pushing, this job is going to go bad real quick. And when it stalls, nobody ever thinks of blaming the scheduler, they always blame the contractor and the crew.
I learned early in my career the difficulty of working in extreme conditions and I have always made every effort to avoid putting a crew up north in the winter. I have a famous quote that I use when scheduling jobs, it’s “If you’re gonna be stupid, you gotta be tough.”
I could write for hours telling stories about winter in the north without informing anyone of anything that they didn’t already know. I don’t really think the professional people who organize and schedule the jobs even care.

Response: Been there and done that, it is a tough job! I would bet that so many people have stories where they didn’t know how much they could take in the weather until they did it.

This is feedback fromIs Small Cell Deployment Cost Prohibitive?”

Comment: Thanks for this article with a high level approach to analyzing costs and benefits of small cell deployment. It raises more questions for me ultimately, and that is a good thing! I appreciate your work and insight, thanks!

Response: Thank you sir!

Comment: #4 small cell = small power demand. Depending on the load, duty cycle and site location an off-grid solar electric system could be the small footprint economical power solution rather than the minimum 100A service expense.

This is feedback from “Loyalty versus the Lowest Bidder in Wireless.

Comment: Enjoyed the article.  It is very timely for me.  Having serious problems getting paid.  Company/worker loyalty in an unbiased format would be a good article also if not already done.

Response: Thank you! It’s a shame that even today people are not getting paid for the work that they do. Why is it that loyalty to the people working so hard can dissipate so quickly?

Comment: Just left a company 2 months ago for lowering my per diem from $600 to $500 per week. And had us on a 40hr. Week salary working 60 – 80 + hrs. A week. And only got home every 2 or so months.

Response: This is often the case when they try to make tower climbers salary. So many times the way companies raise margin is to screw the worker. That is very common in the industry. If it happens to you I would look elsewhere like this guy did, it is only a matter of time until they start making more cuts.

Response: Good point! Solar would be awesome! If the physical footprint would remain small with the batteries I see it as a viable solution.

This is feedback fromLoyalty versus the Lowest Bidder”.

Comment: Wade, Reminds me of the stories we hear constantly with tower tech’s where they had to finish work started in the early morning and ended after dark.  The real part of the story is they had to drive 5 hours before and after the climb!  This is plain dangerous!  Completion bonuses, etc, etc, are nice to get your sub’s to hustle but would you like to explain to a jury why you  had people in dangerous jobs working these hours?

Response: I agree, sometimes the worker put in such long hours and no one cares because they feel the work is more important and the customer may not know what the worker is going through. The workers need representation in the company.

Comment: Very good Mr. Wade, hope we get a Congressman to help us. The situation should be better for a person who chooses to work in this field! Thank you!

Response: I think that the FCC working with DOL should help by creating TIRAP. It is still voluntary but it’s a start. This is a chance for the government to recognize the seriousness of the climbing industry hazards.

Comment: I have been in the industry for 12 years, each year it get worse for tower hands… this industry makes more money than it knows what to do with and what they need to realize is this technology isn’t going to put itself up on any tower, water tank, or roof top without the tower hands that do it… appreciate your employees and treat them better… give better pay, appropriate per diem, and most of all better hours…  the majority of tower workers have families, think about that when you go home to yours everyday and you have several crews that only see theirs 8 weeks out the year……  if that…….. so when you get on your cell phone to make your next call think about the guys that sacrifice so much for you to be able to enjoy that luxury and think about what they endure to provide you that luxury

Response: Like I said before, so many companies think that to raise margin they need to cut per diem and employee salaries. It is common. I guess the CFO that is sitting in his office that gets to work from 9 to 5 and go home every night to his family makes the decision that the tower crew who leaves Monday and won’t get home Friday night should skip meals. I guess they forget that physical work as well as engineering might burn a few calories each day. I guess they determined that they can always find more grunts. Good luck with that strategy. I have learned that it pays to take care of your employees, but there are so many people who just stay at a company because it’s a job and they don’t want to leave, no matter how bad the company treats them.

Comment: We have been blessed to be able to work with customers and vendors that have created a loyalty around what we do. We for the first time have really felt the issues of low bidder and the companies that go out of business one day and start again tomorrow.  We hope that our customers will determine that it is not a low bid industry and will continue to give us a chance to do work and be profitable. The 3rd party companies and now the equipment providers have created hard times for the small company trying to keep up with increased pricing pressure and hard to find quality staff.  They know they can stop us from taking work by buying a competitor and lowering their prices to push us out.
Small business can only grow with the help of our customers.  We need them to demand companies to have experienced employees and not just how many crews you can come up with.  We have to stop the companies and owners which have failed multiple times but keep doing work. We know these are the companies that have made the industry unsafe and less profitable for the hard-working small businesses.
Have a safe Thanksgiving.

Response: Thank you and I hope you had a great Thanksgiving as well. This is a great thought, I would like to think this is where the industry is headed, quality over quantity.
Some helpful links below.

Antenna basics free tutorial http://host.comsoc.org/freetutorial/rohde4/rohde4.html

http://www.cdc.gov/niosh/topics/coldstress/

http://www.wirelessestimator.com/blue-book/#!/

Please, please, please help the Hubble foundation. Don’t you want to support an injured tower climber’s family? Here’s how, click on the Hubble picture below and look for the donations button and give today! Thank GOD for the Hubble Foundation!

www.HubbleFoundation.org

Get on iTunes for Wade4wireless then subscribe and write a review now! Just click on any ICON below!

subscribe in iTunes   subscribe with Stitcher RSS feed

Interested in products I have created for the tower climbers and wireless deployment, click on the pictures below to find out more!

SOW Training Cover

W4W Cover 4sw

Wireless Field Worker's cover V2

Loyalty versus Lowest Bidder in Wireless

I was reading a book where they mentioned how purchasing is done differently among companies and people. We all want a good price for what we get, right? Well, is the lowest price always the best? Sometimes it’s good enough. What about when getting high-end work done? Is it lowest bidder good enough for a wireless deployment? That is how most of the business is done. Except maybe among broadcast where they usually only put out the bid to people or companies they really trust. They know who is good and who is not, at least they used to. They usually build loyalty into the offer.

Search on iTunes for Wade4wireless and write a review now! Listen please!

subscribe in iTunes   subscribe with Stitcher RSS feed

Today’s world revolves around investors, who really have very little loyalty beyond the bottom line. I see it often where a contractor may have a horrible reputation but continues to get work because they are very cheap. It takes awhile before they are found out to be cutting corners or not paying people.

Many companies have lists of contractors that they know are not good, or don’t meet their standards. They also keep lists of acceptable vendors that were pre-qualified. The idea is that they have at least showed their qualifications on paper before getting the work. Then they need to win some jobs and get the work. If they do good work then they can be rated or graded on the work they have done. This is a normal system.

However, what happens when a company gets caught doing shoddy work? It seems some people change company names and they are back in the game. How can we stop this? We will have to do the due diligence by researching the bad seeds. This is why there are some people who are blacklisted in the industry. We just need to make sure that the blacklisting is justified. This is where loyalty and reputation come into play.

So loyalty between a sub and a company is earned, not given. Once you meet the minimum requirements you must do the work and do it well. If a company puts a contractor on the short list, it should be for good reason, either that company does great work or a particular crew really impressed the customer. That often is the case, where there is the “A” team that can really impress. We can’t all be on the A team but if you work harder to care for the customer’s needs then you will make a positive impression. Customers need to have someone they trust to do good work and be honest with them. Is that you?

Now, what about that crew that stinks? You know who I mean, the ones that run out of hardware so they use tie wraps to finish securing the mount because it’s Friday and they don’t want to do a return trip. Maybe you didn’t see the crew that did it but you saw the work. How does that not make it into the close out package? Do you report that to the tower owner? That is one more thing we need.

It’s hard to bring you’re “A” game when the customer might not pay you or if you are working for a customer that may be on thin ice. Sometimes the contractor does not pay its subs. This causes so many problems in the industry. If the customer hires someone they trust then they know the payment terms. If the sub is working for someone new or someone who is a piss poor manager, then payment will be late or not happen at all. The end customer suffers, the sub suffers, and people spend the rest of the time pointing fingers. That is going to destroy trust. If the PM purposely screws a crew by not paying the workers for getting the job 80% done then bringing in a cheaper crew to finish it just to pay the last crew a lot less money. That is just shameful. This is another issue with trust among workers in the industry. Loyalty and trust is a 2 way street not only to be earned by the hard-working crews but by the customer who is supposed to pay them and treat them fair!

Again, trust is earned and it’s a 2 way street. Remember that there are project managers that take pride in cheating hard-working crews because they think they are saving money but it really hurts the industry. When will this stop? Let’s hope today, but let’s face it, there will always be snakes in the industry, or any industry for all that matters. We need to get names of these people so we know who to trust. Names should be on a loyalty list of naughty and nice people to work with.

This industry is small, what comes around goes around like Karma on here we need to play well with everyone. Just because you compete against someone doesn’t mean they are the enemy. You may have to work together on a future job or you may team up one day. So treat your fellow workers with respect and learn from them and teach them something. We all need to learn to work together. Loyalty in the industry among coworkers is just as important as loyalty between customer and contractor.

Loyalty needs to be earned and it is hard to gain back once it’s lost. So many times there are people associated with bad companies. All you can do is work hard to regain trust and respect. It is not easy but it can be done. We all need to learn from our mistakes. The lowest bidder and the layers of subs really can cause problems in any industry. So let’s be fair when we bid and let’s understand the scope of work so we can all be fair to the workers as to not get in over our heads!

So let me ask you something, if you needed brain surgery or a heart transplant, would you put it out to the lowest bidder? Maybe it would be nice to have someone with a good reputation, a name that you can trust, someone who you got to know and someone you can trust. It should be the same in the wireless deployment industry. After all, if they could do the work themselves they would, but they don’t because it is a specialty.

The wireless deployments are not going to end anytime soon. It is time to build loyalty among the players in this industry. Let’s build a wireless industry based on trust. We need good leadership to do that. It is something that will be earned over time. Let’s each start with ourselves, let’s do the best we can for our own sake to make this the best industry to work in. In the wireless deployment industry we are looking at NATE, CTIA, FCC, OSHA, DOL, and each other for leadership. We now have TIRAP. They are the groups working to make sure that there are examples of safety and workmanship. It is up to each person out there working to align with the leadership and become a leader in their company. To become the poster child for quality and safety for fellow workers to follow should be the goal. Just because I say align doesn’t mean we should follow blindly, we all need to point out faults when we see them. Here is your chance to set the example of being the best worker you can be in safety and quality. With enough people working hard to be the example them more people will want to align and follow only to become the future leaders.

I was talking to Richard Bell, the owner of Bell Tower, and he is setting the example of how to act in this industry. He is 73 years old and a neat guy to chat with. He has safety on his mind even now, he knows so much about the industry and he shares all of his information with everyone. Go to his web page and you will see his safety policy. He shares it with everyone, there are no secrets there. This guy is setting a great example! http://www.belltowercorp.com/safety_first.htm

Tell me what do you think?

My SOW training will be out next week. My big release will be soon! Make sure you tune in!

Be smart, be safe, and pay attention.

www.HubbleFoundation.org

Soon I will release my training for the SOW and more, to build your library of basic knowledge so you can advance in your job and the industry! My books will help teach someone the basics of tower work.

Kindle:

W4W Cover 4sworWireless Field Worker's cover V2

PDF books so you can buy with PayPal:

W4W Cover 4sworWireless Field Worker's cover V2

PDF books you can pay with Credit Card:

W4W Cover 4sw  Wireless Field Worker's cover V2