Tag Archives: tower climber

An Injury in a Near Miss, Stephen Crabtree Tells his Story

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UPDATE!

I have an official statement from John “JD” Ledcke of Pinpoint Services.

“The information provided by Curtis Walton in this interview is inaccurate, and your summary of the interview embellishes Curtis’s false comments. Your statement that there was no rescue gear available and that it was a “poorly prepared crew” is completely false. There was a complete rescue kit, including a descend rope, on site and offered to Stephen Crabtree at the time of the accident. Stephen’s statement in his interview that there was a rescue rope and that a rescue was immediately offered to him contradicts your statement that there was no gear at all. Additionally, both Stephen and Curtis had just successfully completed a three-day training session prior to this job. Stephen’s employment was not terminated the night of this incident, as Curtis alleged. Also, neither Curtis’ termination nor that of the job foreman were related to Stephen’s accident in any way. I will not violate our former employees’ privacy by recounting the true reasons for their terminations, but I ask that you not continue to publish statements that you know to be false. Further, Curtis’s allegation that he was stranded by his employer was not related to Pinpoint, and your story fails to make this clear. Both Mike Craven’s comments and the contradictions between Curtis and Stephen’s stories about the weather conditions and rescue equipment should have apprised you of the fact that their stories required further investigation or were not suitable for publication. You repeated false statements of these individuals and also made your own false statements that were not actually said by Curtis or Stephen. Pinpoint will not further publicly respond regarding this matter, due to the concern that you will not accurately summarize statements of the Company. Please correct the false, inflammatory statements against Pinpoint or simply remove these articles from your blog.”

I recently got a call from Steven Crabtree, who is injured in a tower accident who is now on disability. He was willing to talk about it, which I really appreciate. I have the full interview on my podcast, so for all the details go there. I did ask him questions and he answered in his word, not mine. Remember that we are only hearing one side of the story, and I don’t have anyone to confirm or deny what happened. As in most cases, most people cower and shy away from telling anyone outside of their circles anything for fear of being blacklisted in the industry. Most people are scared or there may be a lawsuit. Most companies just want this to go away.

What a shame, all those cowards only thinking of themselves, isn’t it? When we could learn from things like this! We could learn from near miss stories. But, as usual in the tower industry, everyone is too scared to help others, to teach, to learn, while instead they all cower away and say, “It’s not my fault!” Well, here Stephen readily admits he was in over his head, but he did it anyway. He also wanted to learn from it, but instead his company put him on indefinite leave. While I don’t know their story, yet, they obviously want to protect themselves and they already have someone to blame. I would love to hear what Black and Veatch thinks. They had someone on site along with the crane operator and with Pinpoint.

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Remember, I am taking this at face value. I am reaching out to other contacts for verification. It seems that the crew he was working with was let go, according to Stephen. I have no verification on that.

To sum it up, he was injured on a tower where his shoulder and knee had damage. His crew didn’t have the rescue gear to pull him down so he had to climb down without help only to pass out when he touched the ground. He then had an ordeal going through workman’s comp and the hospital thought he wasn’t hurt too back but he had to go to another hospital and now he needs surgery. He is getting workmen’s comp, but his company is putting him on permanent leave. All this because he was in over his head for this particular job. This all happened back in January 26th, 2016 from what he said.

What would you do?

So here is something to think about. When you listen to Mr. Crabtree talk then you realize he lays some the blame on himself for getting in over his head. He also mentions how the crane operator knew that there would be problem by just looking at the site, when he said you need a winch, not a crane. There were warning signal but yet he moved ahead anyway, the whole crew did. There was a competent rigger on site that said it could be done, yet he remained on the ground. Also, There was a Black and Veatch guy there as well for safety. All of these people, and now Mr. Crabtree is out of work living on disability.

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One thing that you hear in this interview is that he really loves climbing and he wants his reputation to remain intact. Unfortunately, after something like this, he may never climb again.

I would bet all of you will say it won’t happen to me, after all, you would know better. And yet, when I talk to Dr. Bridgette Hester of the Hubble Foundation, she tells me that her research shows almost all of you do stupid things, knowing it’s stupid, anyway. I know I have! I did too many things that I probably shouldn’t have. You know how I learned? I did them and came up with a better way to do them. I would ask older and more experienced climbers what they would do. I would reach out for help, even to the competition. They would laugh and get mad but in the end they would help because they didn’t want anyone to get hurt. Unfortunately most of those guys are starting to retire. Business isn’t exactly booming so why stick with it. We are losing our resources full of experience.

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Remember that I only have one side of the story, so there may be more. Stephen was also put on indefinite leave and no longer has insurance, so he is quite upset with Pinpoint. He will have a hard time getting by and chances are good he will lose his house. He does have a GoFundMe account, https://www.gofundme.com/agn6hz38 that you can donate to if you would like.

Stephen is having problems trying to get support for his doctor and is trying to work through the injury and move ahead. It’s hard when you can’t work. His hand has the shakes all the time.

He did reach out to Hubble Foundation for help, and they will help if he has proof of hardship. They did offer to work with him and they are vetting the story. Unfortunately many people have lied to the Hubble Foundation in the past for a quick buck, yes, there are dirt bags in this business. I will write about this people in another post.

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I think maybe we need to ask NATE to provide a resource, a hotline, where climbers could call for help! Maybe NATE could refer them to the proper ANSI document. I do remember at the FCC/OSHA safety workshop that Craig Lekutis of Wireless Estimator said that all climber should read TIA-222G, which I just opened in PDF form, all 262 pages of my copy. Have I read it? Not all of it, I use it more as a reference, shouldn’t we all. It may have helped in this situation, maybe the authorized rigger on site read it. Let’s look at page 114, where my older copy describes an “Authorized (Basic) climber”, and I quote, “an individual with the physical capabilities to climb who may or may not have previous climbing experience but has training in fall protection regulations, the equipment that applies to the field including instruction for their proper use; able to climb designated fixed access routes equipped with safety climb devices.” In all honesty Craig is right, it should be required reading, yet so few probably even know it exists.

You know what I wish? I wish we would learn from these near misses, I wish we would record them and report them, instead of brushing them under the rug. If you dare you can tell your near miss stories on a Facebook Group I created, https://www.facebook.com/groups/434898530040536/ for people who want to learn. You could email me at wade4wireless@gmail.com to tell me and keep it hush-hush. We need a way to learn from them. Don’t forget all of OSHA’s has a website to report complaints, found here, that you could let them know what’s going on.

We could change the industry for the better, instead, we choose to cover up the near miss incidents when we could learn so much. The more things change, the more they remain the same. Let’s make change! Let’s improve the industry by making a case book of these incidents and working to eliminate the hazards and the risks as much as we can. However, if we stay on this path we can hope for the best and continue see companies lay blame because it’s easier and it looks better to the insurance company when we just turn our backs on the people who work hard to grow the company. Will these companies continue to screw the little guy? Many companies will and they always will.

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The FCC and DOL OSHA Tower Safety Workshop

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Yes, it’s time again for the FCC and DOL tower safety workshop. Of course, when I say DoL I really mean OSHA in this case. The agenda can be found here.  I am going to be on a panel for the workshop to discuss not only the problems in the industry but also some solutions.

  • Quick notes for those of you outside of the USA
    • FCC = Federal Communications Commission
    • DoL = Department of Labor
    • OSHA = Occupational Safety and Health Association which is part of the DoL

The workshop that the FCC and the DoL have put together is going to be in the Headquarters of the FCC on February 11th. The announcement is here. The FCC is in the Commission Room at 445 12th Street, SW, Washington DC, 20554. The admission is free so if you can make it, if you can get the day off, I highly recommend that you show up and listen, participate by asking questions, and learn.

If you want to view the discussion remotely the go to t http://www.fcc.gov/live to see what’s going on.

This is very important, to submit questions during the conference, then send an email to livequestions@fcc.gov  or Tweet the #FCClive hashtag.

I was there in October of 2014 for the last conference where the FCC and DoL announced the creation of TIRAP. We shall see what TIRAP progress has been made in the past year and who has adopted it. What do you know and remember of TIRAP? Do any of you in the field know about TIRAP and has it made any difference in your life? Let me know by entering the information in my contact form below. To learn more about TIRAP you can go to http://www.tirap.org/ and see what they have been up to. Personally I didn’t see a major impact in the industry yet, but I really want this to be a success. I am still waiting for that major impact.

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FYI – OSHA has a tower communication safety site, https://www.osha.gov/doc/topics/communicationtower/index.html, which at this writing looks like it really hasn’t been updated in a while. It still shows the deaths from 2014, not 2015. It still has announcements from 2014 and it seems there have been no updates in 2015. In 2014 this was great, unfortunately it seems that it hasn’t been updated since then. Come on guys, let’s get with it. Tower workers are still working and deaths have still happened, but they have been lower.

  • To get more information on the workshop reach out to the following people;
  • Let’s talk agenda;
    • 9AM Opening Remarks:
      • Roger Sherman, Chief, Wireless Telecommunications Bureau, FCC
      • Dean McKenzie, Acting Director, Directorate of Construction, DOL
      • Eric M. Seleznow, Deputy Assistant Secretary, ETA, DOL
      • Tom Wheeler, Chairman, FCC
    • 9:30AM First Panel Discussion: FCC/DOL Guidance on Best Practices for Improving Safety;
      • Angela Jones, Union Wireless
      • Don Doty, National Association of Tower Erectors (NATE)
      • Jason Becker, National Radio Operations Branch, BLM
      • John Parham, Jacobs Engineering Group
      • Kevin Schmidt, National Wireless Safety Alliance (NWSA)
      • Wade Sarver, Wade4Wireless.com
      • Moderators:
        • Claire Wack, Attorney Advisor, Competition and Infrastructure Policy Division, Wireless Telecommunications Bureau, FCC
        • Jessica Douma, Regulatory Analyst, OSHA
    • 10:30AM Second Panel Discussion: Comments Received in Response to OSHA’s Request for Information on Communication Tower Safety (OSHA-2014-0018);
      • Dr. Bridgette Hester, Hubble Foundation
      • Craig Lekutis, WirelessEstimator.com
      • Nick Vespa, Southeastern Towers
      • Richard Cullum, Crown Castle
      • Moderators:
        • Michael Janson, Associate Chief, Competition and Infrastructure Policy Division, Wireless Telecommunications Bureau, FCC
        • Erin Patterson, Regulatory Analyst, OSHA
    • 11:30 Third Panel Discussion: Telecommunications Industry Registered Apprenticeship Program (TIRAP) and Telecommunications Workforce Development;
      • Chase Hammock, TIRAP Apprentice, MUTI/Sabre Industries
      • Dave Anthony, Shenandoah Tower
      • David Sams, SBA Communications
      • Jonathan Adelstein, PCIA – The Wireless Infrastructure Association
      • Laurie Gebhardt, Verizon Wireless
      • Moderators:
        • Zachary Boren, Senior Advisor, Office of Apprenticeship, ETA
        • Matthew Warner, Attorney Advisor, Competition and Infrastructure Policy Division, Wireless Telecommunications Bureau, FCC

Here we are again looking at safety in the tower industry. There have been fewer deaths this year, thank GOD! I believe that we have had 2 slow years in a row for the industry. How many people have left the industry? From what I hear, so many. There will be an uptick in work in 2016, so we will need climbers. Will the guys that left come back? Only if they need the work and money because they know what the lifestyle is like. Travel, long hours, hard work, fair pay if you’re lucky, and then tossed aside when the work is done. Not the ideal American dream if you ask me and I have been part of this for years. I love wireless, I love RF, and I think that the wireless communications is the coolest thing in the world. However, it has problems that need to be fixed. Problems that need to be addressed.

Unfortunately, many tower climbers are not helping the situation, that’s right, this is not a one-sided argument where you are the victims. It will be a team effort to make changes. I am very optimistic, I feel we can solve the problems in the industry if we work together, if we all care enough to make change. I want to see this improve but I am tired. Remember, a quote that is NOT in the bible yet one we hear quite often, “GOD only helps those that help themselves” which something that most people say but very few people own. I believe it and I try to follow this advice along with the serenity prayer, which I know this version, “God, grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.” Again, not in the Bible.

I am concentrating on the deployment side of the industry lately because I really feel we can make a living deploying small cells and DAS because I love the engineering side. I still want to see the tower industry improve and I will do what I can to help, but it needs to be a team effort and one that the workers need to commit and have a voice as much as the owners and carriers. I am pointing this out because it’s easy for all of us to complain and bitch, but when it comes to doing something, that takes work, it’s an inconvenience, and something that few people do. It’s not my job but I have tried to help. If you want to learn what I think about this subject, I will put it in my newsletter, you can sign up below. Just say “Newsletter” in the notes section.

To see the replay of the 2014 session, go to https://www.fcc.gov/news-events/events/2014/10/workshop-on-tower-climber-safety-and-injury-protection.

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Give to the Hubble Foundation because if you don’t help these families, who will?  Did you ever lose a loved one in the industry? What if it were you? Do you want to make a difference?  Who would help you if you were hurt? Who would help your family, your spouse, your children?

NATE Unite (And a note about STAC)

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The NATE Unite conference is coming up soon, so who is going? I am! That’s right, I plan to go this year so if you think you will be there and you want to talk, let me know. I will be there to walk the exhibit floor, map found here, to meet and greet anyone who is interested. The schedule, found here,, shows me that the 22nd and 23rd will be the days to walk the floor. It’s in New Orleans this year so that is a great place to have it. If you want to talk just fill in the form below and let me know if you will be there and I will add you to my newsletter list. See you at NATE Unite! 

For those of you that don’t know, NATE is the National Association of Tower Erectors and this show is something they do once a year to show off the vendors as well as get NATE business done. It is a the tower association in the USA for tower businesses. NATE also allowed carriers to join this year.

Training is important, so they thought of a way to provide industry standards. A spin-off group, the NWSA, National Wireless Safety Association is setting common training standards in the industry that, in theory, all NATE members will comply with. To get a jump on this they formed an alliance with the NCCCO, the National Commission for the Certification of Crane Operators. Let’s face it, Crane operators know rigging, tower climbers know rigging, it makes sense to partner and build on what has already been created.

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What about the Canadians?

I often hear from our friends to the north. The government there seems to recognize the tower industries safety issues and addressing them with more specifications. Do they have a group like NATE? Yes, S.T.A.C. has been formed! The Structure, Tower, and Antenna Council group has been formed. It is a group that will improve the standards of the Canuck climbers. These guys definitely have to deal with some tough weather conditions but they don’t complain about like I do. I think it’s great that they have an organization that is going to unite the climbers in that country. They also have to put everything in 2 languages, French and English, so that proposes more of a challenge for the group.

STAC is for Canadian wireless communication carriers, tower owners and operators, tower and rooftop equipment service suppliers, and wireless facilities and maintenance contractors. This group aims to provide a unified voice for the climbers in Canada as well as providing all the safety education and information needed in that industry.

I look forward to seeing NATE and STAC work together in the future. If these groups can form an international union, then maybe we could see these groups pop up worldwide in every country. I am sure there are more out there that I don’t know about but just think if they formed international training education for all the climbers. That would have the potential to share the absolute best ideas worldwide that would elevate the tower industry to a new level, worldwide. Just a dream I have. We can all learn from each other in methodology and ideas.

Fundraiser at NATE Unite!

Don’t miss this! The TFF will be auctioning off a Drone and Software package at NATE to raise money for the Tower Family Foundation. It’s a DJI Phantom 3 Professional drone. The TFF will hold a silent auction to raise money for the families of tower climbers. To get details on the auction and the drone, read this. The auction will take place at NATE Unite. Remember all the money goes into the foundation where all the workers there contribute their time and do not take a salary. While prevention is the best cure for tower climber accidents, it’s nice to know that the families have the support of the TFF in their time of need. They don’t blame, don’t judge, they just help. They need to raise money to help out the families of tower climber accidents. To learn more about the TFF read this. Remember that if you have a family member  who does tower work that you have a friend in the industry if things go bad. 

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Give to the Hubble Foundation because if you don’t help these families, who will? Who supports Hubble? The wireless workers and the tower climbers, that’s who! With no support from the carriers or NATE, so it’s up to you! What if it were you? Would you want help? Who would help you if you were hurt? Who would help your family, your spouse, your children if something happened to you? Do you see the people who are hurt?

Chasing Dreams: The Flum Family

I was told about a young guy that is trying to be a rapper. Common story, right? Well, this guy, Kevin Flum, is 20 and he is the cousin of a climber, Trevor Flum, who died last year when he was hit by a drowsy driver while working in Oklahoma City. Trevor was 36 and his partner, Joshua Oglesby, 22, when they both died in the accident. I thought it would be a good idea if we could support Trevor’s cousin so that we can honor a fallen climber.

Remember that climbers are on the road a lot, we lost around 7 climbers over the last few years to car crashes. They aren’t recognized as a tower fatality because it didn’t happen on a tower, but the industry suffers a loss all the same!

I never met Trevor but from what I am told, was a climber that worked hard to become better and better as a climber. For those of dog-tags_clearbackgrondyou in the business you know that you must be in good physical and mental shape. Sadly, due to circumstances beyond his control, his life ended, but his legacy didn’t.

You see, I was told that the work ethic that Trevor displayed left an impression on his cousin, Kevin Flum. After the accident, Kevin had a rude awakening. Two things became clear to Kevin. Work hard at your dream because life is short! This inspired Kevin to chase a dream, something that he really wants to do. While it’s not everyone’s dream, it is his dream. He wants to be a rapper. Here is an opportunity. Why don’t we help?

He actually has a shot at his dream. He has been working towards a goal of performing in front of a mass audience for over 6 years. Now he has a real shot. On New Years Eve there is a concert in Dallas called “Lights All Night” where a contest can decide if he performs or not. He is doing very well in the running so far, topping out around #3 but he needs help to win. If he wins, then it is up to him to make or break his career. I think we should help him out! Let’s show him that we support him and how much we appreciate a member of the tower family. He lost a cousin, we lost a fellow climber, let’s help Kevin. It’s a click and a vote, that’s all!

Hey, I am not a big fan of rap music, but I will vote and support this kid. I would hope he remembers to support the tower community when he hits it big!

He is young, he is an artist, and he is growing in popularity. I think we could all help him in this quest, for his cousin’s sake! Let’s show Trevor’s family that we support his cousin, Kevin, in this quest. We can bring a smile to their faces in some way. Whether you like rap or not, let’s vote for him to do this! Let’s make this happen for him. Let’s click on the link below and show the support of the wireless deployment community.

https://wavo.me/lights-all-night/lan2015-dj-invitational/kevin_flum_lights_all_night_2015_mix_vote_in_description__15264886194110000

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Give to the Hubble Foundation because if you don’t help these families, who will? Who supports Hubble? The wireless workers and the tower climbers, that’s who! With no support from the carriers or NATE, so it’s up to you! What if it were you? Would you want help? Who would help you if you were hurt? Who would help your family, your spouse, your children if something happened to you? Do you see the people who are hurt?

Climber Falls 90 Feet to his Death

A climber working in the state game lands near Rote, Pa, near Danville and Loch Haven, fell 90 feet to his death. This is very sad news and one that didn’t get much attention. The accident happened September 25th. There was a crew of 5 working on the tower. Lamar Police Chief, Martin Salinas spoke to the Express, a local paper in Loch Haven and gave the report.

Matthew Vance fell off the tower while working on it. Life Flight was brought in to fly the man to Loch Haven Hospital in an effort to save him, this was at 11AM local time. At this time it is unknown if Vance dies on the helicopter or at the hospital.

Good Will Hose Company was the rescue team that showed up for assistance. The Express is working to find out more, their link is below.

I am trying to learn more about Vance and what happened. Any information is appreciated. Wade4wireless@gmail.com

http://www.lockhaven.com/page/content.detail/id/576941/Crew-member-falls-90-feet–dies.html?nav=5200

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official logoI am asking you to help the Hubble Foundation because if you don’t help these families, who will? What if it were you? Would you want help? Who would help you if you were hurt? Who would help your family, your spouse, your children if something happened to you? Do you see the people who are hurt?

 

Tower Worker Seriously Injured from Electrical Shock!

While working for Surf Air Wireless, John Richardson, 24 years old, from Michigan City touched some electrical wires while on the tower. He had to be airlifted to Memorial Hospital. There was a worker on the ground who called it in. They say there was a bright flash when he touched the lines. he is very lucky to be alive, but he is in serious condition!

When emergency workers got there he was hanging limp and seriously burned. He did NOT fall, his harness held him in place. Apparently he touched the wires and they rendered him unconscious. Hi coworker called 911 immediately. With electrical wires nearby it would have been very dangerous to go near him.

No idea how that happened.  He was doing a broadband deployment near New Carlisle, In.

All feedback is appreciated, please send to wade4wireless@gmail.com!

http://m.southbendtribune.com/news/publicsafety/worker-seriously-injured-while-working-on-wireless-tower/article_193a6668-fd4a-591c-94c5-5beb56f5ec42.html?mode=jqm

http://www.wndu.com/home/headlines/Man-shocked-taken-in-ambulance-from-St-Joseph-County-neighborhood-328916901.html

http://www.wkow.com/story/30103174/2015/09/23/man-shocked-while-working-on-chicago-trail-tower-in-st-joseph-county

http://www.wsbt.com/news/local/man-shocked-while-working-on-power-line-in-st-joseph-county/35448372

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official logoI am asking you to help the Hubble Foundation because if you don’t help these families, who will? What if it were you? Would you want help? Who would help you if you were hurt? Who would help your family, your spouse, your children if something happened to you? Do you see the people who are hurt?

Do You Close Out Properly?

Close out packages are one step in the process. One that really matters to get paid. If you have ever done a close out package then you know how long they can take. You need to verify everything at the site and you need to take a photo of everything on the tower. This is where you can document everything. Personally, you should have everything documented prior to hanging it on the tower and you should know all of the serial numbers before it was hung and where they are. But this isn’t a perfect world and there have been so many mistakes in the past that they need to verify everything with close out packages. They may not even be done by the installers. Maybe a close out crew or a Tiger Team that goes in after the fact. Documentation matters for so many reasons.

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One thing I hear about is how many crews need to make a second trip out to the tower site to complete the closeout package. This is a common thing but wouldn’t it be nice to do it right the first time? As you all know I am a fan of Field Dailies for close out packages. The reason is that they have streamlined the close out process by using dog-tags_clearbackgrondyour iPhone, or Droid, to send the site pictures direct from the site to a document. This is a software package that uses the cloud to process the pictures and put them into the closeout document. That way the climber doesn’t have to worry about going back to the room at night and either emailing them to someone or putting them into the document themselves. It also saves the office people from looking over each picture and hoping that they are named correctly for the document. Remember if something is wrong it causes problems down the road.

I am not sure if you know but carriers really use the close out documents more than you know. They are going to rely on that document to verify their work orders when turning up the site. If there are problems they are going to reference the document to verify grounding. When they pay the crews they will review the serial numbers in the pictures and documentation to make sure that all the OEM equipment is where I should be. This is the key to all the contractors getting paid.

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If there are upgrades they will refer to the documentation to verify the serial numbers so they can cross reference what hardware version the RRH is. They may also like to review the plumbing on the tower. What this is the cabling needs to be correct. Now, with MIMO and multiband RRHs, the connections to the antennas are critical. There could be 1 to 8 RF cables from the RRH to each antenna. It might not be noticeable immediately but id the cables are messed up, then coverage is messed up and then someone has to go out and troubleshoot and fix it!

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So again, when using Field Dailies you can provide the streamline process from the tower to the closeout document. The climber can name the photo and upload it, if they have coverage, immediately to the directory in the cloud. Then from there the app will put it into the document for you. All the office people have to do is inspect, clean up, and verify the pictures are clear and accurate. It saves so much time. Anything that saves time in the process is good. Workers already spent a full day at the site, why should they sit around and spend all night labeling and posting pictures. Then if there is a problem with the internet connection or their laptop, that adds a longer delay. Just do it all in one process.

Now, the future may hold new ideas. I hear a lot about drones doing more and more. I think if logistics and installation can properly ID the serial numbers before the equipment goes up then the drones may be used for a light close out package along with post installation inspections. I really think that they can streamline the process and cut costs. If you could send one person out to take the pictures then it helps. They should save time because they won’t be climbing, just prepping the drone to fly up and inspect. I hope that Field Dailies will come up with a drone package so they can help make that a clean and efficient process as well.

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When closing out make sure that you Know the SOW before you start. Before going up in the air make sure that you understand what you are inspecting, what pictures need to be taken, and what information needs to be gathered. The scope needs to be known before you start. You may need to look at not only the antennas and RRHs, but where they are, the tape measure drop, the cable connection verification, and all grounding. It is tedious, but it need to be done to verify the installation. The close out is a type of inspection of the installation. When inspecting make sure it’s done right as well as taking pictures to verify.  Not only the parts high up, but the cabling and grounding coming down and the equipment in the cabinet or shelter.

What do you think? Let me know and tell me how you complete your close out packages. Will this be an asset for small cells and CRAN? Will it help out with DAS? I hear many of you are already doing it.

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Tower Climber’s Real #1 Problem?

I think I figured it out! Boy, do I feel stupid! I always thought that safety was the #1 problem in the tower industry until back at the TIRAP kickoff in DC I talked to Liz Day and she straightened me out. What is the #1 problem for tower climbers? I used to think it was safety, well, I was wrong. It’s really getting paid. Getting paid for your work and your expenses. In the past 2 years of talking to climbers this is what I am being told. Also up there, keeping or getting a job. It seems that most climbers do not stay employed for very long unless they work for a good solid small company. Many worry about where they will be working a month from now.  Many worry about getting laid off or fired. Companies worry about the customer paying them for the work, for expenses, and for change orders. Safety is really not in the top 5!

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First off, I think that it’s impressive that AT&T is taking a lead role in all the tower associations and certifications. They have a great guy, Art Pregler, running the NWSA for the certifications, as well as on the board for TIRAP, (the apprenticeship program). AT&T is going the extra mile to prove that AT&T is doing more than ever to improve safety in the field. I know many of you are not a fan of the carriers but they appear to be stepping up their involvement in safety. I believe that they really want to help. They are involved in NATE, TIRAP, and NWSA to do all that they can to make climbing safer. No matter what most of you think of the carriers, they generate millions of dollars of work. I think most of you now know not to bid low when you respond any bids for work. Margins matter so make sure you get paid fairly.

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Quick Review of problem ranking:

  1. Getting paid by employer or customer.
  2. Getting expense money. Getting paid for Change Orders.
  3. Where will I work next month?
  4. Will I get fired/laid off if I say something?
  5. Being away from home.
  6. Safety!

Let me verify the #1 problem for tower climbers. If safety were the #1 problem then more climbers would have responded to the OSHA RFI. Let’s look at the OSHA RFI where OSHA asked for safety input responses of the tower climbers. Many of the responses came from the training companies, NATE, NWSA, and business owners. I am beginning to see that the business owners and industry dog-tags_clearbackgrondorganizations will need to take the lead in safety. There has been a great response by business owners and safety companies. The organizations like NATE, NWSA, and the Hubble Foundation all seem to have responded. Don’t get me wrong, there were over 150 tower climbers that responded either through Wireless Estimator’s great website to submit or direct on the OSHA’s website. Many of them responded under the name of Anonymous because they were afraid of getting fired. The brave ones who responded told OSHA the problems in the industry, including the money problems. The ones who didn’t respond had many excuses, mostly because they don’t’ trust OSHA. Let me punch a hole in this theory, OSHA put out an RFI to ask the climbers for input, why would they do that if they didn’t want to learn? So what if they never climbed, they are trying to learn what is really going on before more people die. 

However, one thing that fills most climbers with fear, getting fired! Apparently many tower climbers don’t want to rock the boat. They want to keep their jobs so they deal with poor safety work conditions and don’t tell anyone that their company really sucks when it comes to safety. Why? They don’t want to get fired. They really like getting paid and feeding their families. That is what part of this industry is coming to. I feel bad when I think of how hard many climbers struggle to keep their jobs while others spend most of their money on booze and pot. The climbing industry has so many extremes. I have to admit, some of the best people I know are climbers, but then again some of the worst people I know are in this business. I plan to put a book out of all the climber’s stories, but I won’t name any names because so many people are scared of what is really going on and that they will labeled a rat. It seems like most companies care more about getting the job done no matter what for that payment at the end of the rainbow. They play the odds with safety. I wonder how many are properly trained or even have the proper safety gear. 

For all of you that responded to the RFI, thank you. I really appreciate the fact that OSHA did this for the tower climbing industry and I think that all of you that responded deserve a great big appreciative pat on the back and you have my deepest gratitude for taking the time to show you really care about improving safety in the industry. Even if you responded anonymously you did your part, good job!

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The way I see it is because safety is not #1 on most climber’s mind, is it? I talked to hundreds of climbers via email and phone over the last 2 years and they would all agree that money is the number one issue. They are more worried about getting paid and getting their expense money more than safety. Don’t get me wrong, they care about safety, but in reality they have bills to pay and they are really tired of getting screwed over. Safety is down there, in the top 5, but not in the top 3. I even spoke to Liz Day on this topic and she agreed. She said that everyone said this was the #1 issue but no one wants to go public with it because it creates serious issues between the customers and the workers.

The money issue is really the top problem in the industry. Getting paid, getting all the pay, and getting the expense money. Most field workers want to get paid for the time they work and for the job and for the expenses they incur. It’s field work, there are so many expenses for travel and living and parts and supplies. Many people don’t get paid for one or all of these. You need to take some of the companies to claims court to get paid. They gamble that you won’t. The other thing they do is play on stupidity for the teams that don’t get a signed scope of work. Understand what you are being asked to do. I can’t believe how many people would make fun of me for saying “understand the SOWand then complain that they didn’t get paid, why do you think that is? Did you even read the SOW or did you just assume you knew what to do? Did you ASS-u-ME? Old saying, when you assume you make an ASS out of U and ME. That’s why we get things in writing because when we do favors and something is wrong someone feels like they got screwed. This is very common in the wireless industry. This should be business, not gambling.

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Don’t get me wrong, there are scum buckets in every industry, in the wireless industry you have them on all sides. Unfortunately many of them are the lowest bidder, the ones that you can’t believe they are doing it so cheap. You also have climbers that lie, cheat, and steal. We all have stories about both if you have been in the industry for over 5 years. Getting paid isn’t just the contractor’s issue, although many of them struggle to get paid or the customer drags out the closeout so they don’t’ have to pay in the allocated 30 or 60 or 90 days. I know carriers pushing for net 120, can you imagine 120 days after acceptance you get paid? Anyway, most climbers, contractors and employees, worry about getting paid or where they will be working in a month if this work dries up. It is very similar to construction, like it or not. You work, and then you don’t. You get paid, and then you don’t. Rinse, repeat.

I am surprised how many companies don’t pay their employees. I got screwed out of expense money once, $5K, where I had to go to the New Jersey Department of labor for justice. I did get paid, because I took days off of work, got all of my documentation and logs together, and had a great case to present to the judge so I got paid. I kept good records. For all of you that think your company will do that, good luck! I hear that all the time, because people really hate paperwork. For all of you, learn the hard way.

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Keeping the job is tough. Getting laid off really sucks, but it is very common in this business. If a company asks you not to work because they may call you back soon, don’t hold your breath. Instead look at the industry to see what is going on. I remember when AT&T was going to roll out a new build and then they didn’t leaving Mastec with egg in their eye after they ramped up for the work that never came. Big hit to them for the training. The funny thing is that AT&T cried the blues about not having the money to do that, you know, the company that just paid $49B for DirecTV, didn’t have the money for the rollout. They should do something with the AWS-3 bands, something has to happen there, right? They don’t owe the climbers jobs, they owe the stockholders a profit, I get that, just do better planning and stop making poor plans, that’s all I ask.

OK, back to the point. Many employees complain about getting fired because their company didn’t want to contribute to unemployment benefits or they get accused of poor workmanship or something else that is very hard to prove. Then the company will hire people when they need them when the work picks back up. Hey, welcome to free enterprise. All companies want to hire Einstein’s yet they all want to pay for grunts. Am I right? By the way, if there is a drug test and you test positive, that’s a tough one to fight. I think that POT is the one thing that people lose their jobs over most of the time. Even though many of you argue the legality of POT, it doesn’t matter what you think, it matters what company policy is and if you get caught. For all of you that want to argue that POT is not a drug, I don’t care, neither is alcohol but if your company has a policy about being on the tower drunk, then you will get fired. If you are on the tower and you are high and you fail a drug test, then you will probably get fired. If there is an accident and you test positive for any of these, then you will get fired and the company will lay all the blame on you. But hey, from the feedback I get, most of you just don’t care.

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Having a good customer really helps. I look at Verizon Wireless and see that they are starting to use the same contractors over and over again. Do you know why? They are learning that you need to trust your contractors. To Verizon it isn’t always about the lowest bidder, but the lowest proven qualified bidder. This way they have crews and companies they trust and the shareholders are happy. I see that as a great balance. Notice I said proven because many people can look good on paper, but these crews have proven their worth by doing quality work repeatedly.

So when making a stand for safety, most climbers believe they have it figured out. They think what they do is the safest they can be. Maybe it is. They are still there, right? However, their real worry is getting paid. They want to work and get paid, that is the real issue here. I overlooked that when I first got into this. For some reason I thought safety was the #1 issue, when in reality it’s #4 or #5 after pay, expense money, and working. Many climbers have other issues, family, friends, or addictions that they will put ahead of safety. It’s out there. Some guys just like the rush of taking chances because they don’t think it will happen to them.

One of the reasons for poor safety is because many companies cut back due to cutting margins to win business. How about when the company tries to win the business by lowering their bids? They may cut back manpower, but workers bring in the money. Safety costs money! Safety training and equipment is very easy to cut. They all cost money and they think that no one will miss those extra fisks, Petzl IDs, ropes or rope grabs if they just disappear from the new crews kits. Or they won’t be replaced.

Lowest bidders come from the RFP process. The RFP process is hard, it is a tough business. They take time to respond to, they are generally too vague and miss details, and they take a lot of people to work on both sides. Then you pick a winner or loser depending on the margin to win. When you low bid you may expect to make it up in change orders and they you get a strike against you for too many change orders, but the reality is that you need to identify the problems in the scope prior. If you do work outside of the scope, you deserve a change order, but get it approved first! Understand the job prior to arriving to the site if at all possible. With all the site documentation out there you should have some idea of what your crews are getting into. Take the time to study the job’s scope of work!

This is why when you bid on 50 sites at a time, it is very hard to judge what will need to be done. That is where the GC will push the crews. The crews need to make some common sense decisions and stand firm on pricing. That is easier said than done, especially with 2015 being so slow and so many companies going under or changing industries. Many young climbers have left the industry, do you blame them? I don’t because I know that we all need to feed our families, don’t we? I worry about my job, but I still think we need to face reality.

So who will be the lead for climber safety? From what I see the leadership will need to be the business owners. The customers, like AT&T, Verizon, Sprint, and T-Mobile will drive safety by forcing the crews to be certified by the NWSA. Get ready to go through the certification process if you want to do carrier work. I am trying to let you know now because it will be a requirement. It is going to be hard to fake and they will request all of your certifications. Tower companies and carriers will drive this certification along with NATE. The NWSA will be the certification overseer but it will be up to you to be certified. Will the training companies play a part, hell yes. You still need to learn about it and you still need the hands on. Your crews will need to add certifications, from the NWSA and from the training companies. Add that to the list of expenses you need to cover. It will be part of doing business. If you ever did wireless work in Louisiana or Texas on oil fields then you probably already took these certification courses in a testing center. I have, and you need to do it!

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By the way, if you don’t pay someone who does work in your house, they would turn it over to collections and you would take a hit on your credit. How are these companies immune? They are not, they play the odds that you will not take them to court, that simple. If you sue them or file complaints with the state’s department of labor, then they know you are serious and you can make a difference. The problem is that the wireless industry is made of very small companies that mostly do work themselves and they may not have time to go to court or they are afraid to take their customer to court for fear of losing future work.  That has to change today! 

If your company does NOT have the balls to take them to court, then report them to NATE with a complete explanation of the problem.  Maybe NATE can help. 

http://www.rcrwireless.com/20150818/cell-tower-news/att-director-of-cell-site-programs-chosen-to-lead-nwsa-tag20

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official logoI am asking you to help the Hubble Foundation because if you don’t help these families, who will? What if it were you? Would you want help? Who would help you if you were hurt? Who would help your family, your spouse, your children if something happened to you? Do you see the people who are hurt? Click here to learn about the wonderful work they are doing. Please support hurt climbers and their families by donating to the Hubble Foundation. Show you care for people in wireless. Not everyone has a safe job in deployments. The Hubble Foundation helps support the people who get hurt building the wireless systems that the world relies on.

 

 

Fallen Climber in Summit Park, Harrison County!

Another fallen climber, this time working on a cell tower in Summit Park, he was flown to Ruby Memorial Hospital with a head injury and they say he is in stable condition. There is no farther update that I can find. No word on who he was working for. Apparently this happened Friday, September 11. This is sad news for West Virginia, to have another accident but this seems to be turning out better than the tower collapse 18 months ago

http://m.wdtv.com/wdtv.cfm?func=view§ion=5-News&item=Man-Stable-After-Falling-From-Cell-Phone-Tower-25564

http://myinforms.com/en/a/16428606-man-flown-to-ruby-following-fall-from-cell-phone-tower-in-harrison-county-listed-in-stable-condition/

http://www.connect-bridgeport.com/connect.cfm?func=view§ion=News&item=Man-Flown-to-Ruby-Following-Fall-from-Cell-Phone-Tower-in-Harrison-County-Listed-in-Stable-Condition18148

official logoI am asking you to help the Hubble Foundation because if you don’t help these families, who will? What if it were you? Would you want help? Who would help you if you were hurt? Who would help your family, your spouse, your children if something happened to you? Do you see the people who are hurt? Click here to learn about the wonderful work they are doing. Please support hurt climbers and their families by donating to the Hubble Foundation. Show you care for people in wireless. Not everyone has a safe job in deployments. The Hubble Foundation helps support the people who get hurt building the wireless systems that the world relies on.

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Large Wireless Network Deployment

I want to go over the Large Wireless Network Deployment process. It is something that takes a long time to plan out and there is so much to consider. We often just see one phase of it, out in the field. The planning and preparation that goes into it can be a meticulous process, especially for the government roll outs. The carriers are better at it because they continuously do it and the entire company is on board with it. The challenges that utilities and governments have to deal with are politics and payback because they build their networks for different reasons, not just to generate income but to save money and lives.

So while I was at IWCE I sat in several sessions that they had. There were so many so I had to focus on a few. I attended FirstNet sessions but in addition I wanted to concentrate on the tower work, DAS, and Small Cell. I sat through a session on deployments that were geared to get the states, cities, and other government entities prepared for a large deployment.

Listen to the podcast for much more detail, there is too much to list here.

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For this scenario I am going to present a large deployment. This is a bird’s eye view of the process. Of course many of you are involved in the specifics. I just want you to see the perspective from the end customer’s vantage point.

So in deployment the plan to be more thorough in the planning of the deployment. I see the way that consultants are going to be more and more involved in future deployments. They will be involved in the deployment planning. This is the initial work up front, usually 1 or 2 years before anyone really has a plan. They will be working with the customer to plan out what they will do. This is something that most deployment people get involved in but business development might be listening for something like this. A great example of this, which you can follow, is the FirstNet deployment. They have been planning the system out for years to make sure it is the system that will be working for years. They intend to have a broadband system to support public safety, utilities and other government entities to have access to.

Next will be the RFI, Request for Information. This is where the people doing the deployment will request information about the equipment, hardware, and timelines. I have been involved in many of these and they are very time-consuming because it’s the customer’s vision, but it may not be attainable or it may be unrealistic or it may be too soon to implement, meaning that they equipment is not ready for prime time. There could be several RFIs to clarify the expectation and to make sure all the contractors and OEMs are synced up.

Then will be the actual plan for deployment and then the RFP, Request for Price, or RFQ, request for Quote. These are where the customer will send out the refined system, the goal, the actual system that is set to be built with the expectations of the customer. This is where the larger contractors will respond with an answer for all of this. Then they will put RFQs out to the contractors to do the work or they will build a budget around your past pricing. Trust me, they don’t always have time to complete the RFQ process. This is where the larger contractors need to have good documentation on past projects. They also need to confer with the front line to make sure that pricing does not change.

Then, the evaluation process happens. This is where the customer and maybe their consultants review everything. This is where they need to decide who has the best answer for the best price. I know all of you think the response is solely on price, but if the customer is smart, they balance the responses out. Then the decision to install a system that meets all (or most) of their needs for the best price. This takes time and based on how they structured the RFP is it may be a long process to get to comparing apples to apples.

Then the award! Oh that sweet award. Actually the award may not be until after a long grueling questioning process to determine if the contractor can actually do what they said they could. It matters to make sure that they are all on the same page.

Just because you won the bid doesn’t mean you will get the work, you need to go through the qualification and then you may move ahead. Big jobs are tough, it’s more about the high level up until now. If the qualification took place and there were no objections, then the next step. Qualifications will take some time because you will need to lay out the plan and provide detail on how you will reach the customers expectations in not only the technical aspects like coverage and loading, but also the timeline for deployment and a plan.

Timelines are an issue. Remember that if you plan to build new sites or acquire new sites, that takes time! The structural may take time, but not always, if you have paperwork from a previous structural, which most tower owners should have, then it doesn’t take long at all, unless you need to improve the structural integrity of the tower, then that will have to be done. Remember to be realistic, set expectations, and allow for possible delays. This is a big step though, you start the design and then you do the surveys and build the BOMs. Here is where the site engineering takes place, oh boy!

Now, when all of that is completed, then the deployment or migration or upgrades. Whatever you may be doing in this case. There is always an opportunity for more work after the win. It’s up to you to decide if it’s what you want to do or not.

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